"Our business in life is not to get ahead of others, but to get ahead of ourselves." - E Joseph Cossman
Mika Holdings Ltd commenced its journey in 2011 gradually transforming into a complete consumer durable company with outlets including all major supermarkets ie Nakumatt, Uchumi, Naivas and leading Electronic stockists countrywide.
Our Vision is to be the leading and the most preferred Home Appliances brand driven by our commitment of inspiring lives globally.
To inspire lives by understanding the changing lifestyles and needs of consumers. To provide quality products through continuous innovation, impeccable customer service, affordability and utmost integrity to satisfy their needs, within the frame work of our core values and social responsibilities.
"Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution. It represents the wise choice of many alternatives" - William A. Foster.
At Mika Holdings, we make the personal commitment to first understand our customers’ needs and strive to exceed them on Time; Every Time.
"Design is just not what it looks like and feels like, Design is how it works. "- Steve Jobs
At Mika Holdings, we strive to offer an exclusive range of home appliances focusing on design LED innovation. Our product portfolio is constantly evolving to meet the changing lifestyle needs of consumers.
GO Green: we have fully embraced the 'Go Green' spirit. The growth of our business must not come at the expense of future generations. Hence, we are committed to minimizing our carbon footprint.
"Sustainability is about ecology, economy and equity" - Ralph Bicknese
Our corporate social responsibility has become an integral part of what we do: in our challenges, achievements and vision for the future. We recognize the impact we as a cooperation have had on the environment and in the communities we serve, and fully accept the responsibility this bestows upon us.
Our core values are fundamental to our success; they are the guiding principles that dictate our behaviour and actions.
Passion for Excellence: We are what we continuously do. Therefore, we strive for excellence.
Quality values: We aspire to deliver the best possible quality. Not only with products, but with great services.
Customer focus: To maintain high level of customer satisfaction, we deliver unparalleled value of innovative products and service solutions. We Serve. We respond. We care.
Integrity: We take the high road by practising the highest ethical standards and by honouring our commitments. We take personal responsibility for our actions and our treatment with everyone is just and respectful.
Employees: We value the skills, strengths and perspectives of our diverse team. We foster a participatory workplace that enables people to get involved in making decisions that advance our common business objectives while encouraging individual growth.
Innovation: We nurture and support creativity and the development of new ideas, products and processes.
Society: We believe in participating responsibly in the society. We are committed to understanding and respecting all laws, values and cultures
Accountability: We are accountable individually and in teams for our behaviors, actions and results.
We at MIKA believe in “Customer is King”, and hence all the demands of the king have to be fulfilled.
With this belief etched in the minds of our MIKA team, we have included various value added services which makes the MIKA buying experience for our customers MAGICAL.
Our services include: